Asian Import Dealer in middle Tennessee seeking a Service Advisor with an outgoing personality.  As Service Advisor you will be responsible for welcoming customers, initiating vehicle services and repairs, verifying warranty and service contract coverage, developing estimates; writing repair orders, and maintaining customer records.

Responsibilities Include:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance based on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow-up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Requirements Include:  High School Diploma or equivalent.  Two years experience as a Service Advisor or Service Consultant.  Proven record of achieving customer satisfaction.  Desire for long-term career.

Excellent Benefits